A cutting-edge course that grows more tolerance, civility, and inclusion for individuals & organizations.

Enjoy this intro video

* Then scroll down to learn SO MUCH MORE!



This program is JAM-PACKED...

with an engaging delivery of key insights, powerful tips, and ready-to-use techniques that help people:


✔   Learn, implement, grow, and sustain improvement through our easily-learned W.A.L.K. system 

✔   Give, receive, share, and feel more genuine trust and belonging in communication and relationships.

✔   Improve their ability to listen TO, learn FROM, and show greater respect FOR others with different opinions and views.

✔   Gain greater control over rising emotion and escalated interactions.


✔   It's a GREAT FIT within employee development, diversity & inclusion, and overall culture strategies.

✔   It's a fresh solution structured to catalyze and sustain wide-scale improvement with employee relationships, engagement, retention, and overall culture!

Some Eye-Opening Stats!

Incivility in the workplace matters in...


When treated with incivility, 48% of employees purposely decreased their work effort


Managers and executives spend up to 7 weeks per year - mending employee relationships


78% of employees treated uncivilly reported declining commitment to their company. 


71% of doctors and nurses linked incivility to known medical errors - including death. 

"In my more than 30 years in HR, nothing much surprises me...but THIS DID! 
I felt as though I went through a short & powerful 'learning journey' - instead of another training class with blah design and engagement.
Walking The Ridge is positioned as a low-cost, high-value add L&D asset. Perfect for scaling within an organization, the takeaways are highly applicable for employees, managers, and leaders.
In these highly toxic times, you've hit the mark. BRAVO! You have MY highest recommendation!"

- Brad Holliday, PHR, SHRM-CP, CBM, MBA


Here are the ones that we're so often asked.

OK, here's five to start...but there are certainly more. These happen at an individual and/or organizational level:

1. Improvement in the quality of everyday conversations and engagements. This happens face-to-face, over phone calls, and through emails & texts.

2. To more effectively work through differences of views with others. A genuine ability to reduce stress and increase respect for others and their views. 

3. Improved trust and belonging within employee & personal relationships.

4. Growth of an individual's specific intrapersonal and interpersonal skills, as well as strategic dialogue techniques.

5. Improving results and accountability in a greater listening to, learning from, and respect show for others.

6. Using this healthier practice of engagement both INSIDE and OUTSIDE the office. This is important, as toxic behavior and stress are often transferred from one place to the other.

7. Improved organizational culture through genuine improvement in belonging, trust, and inclusion. This is a natural by-product of healthier conversations and digital engagements. 

8. The ability to give HR, D&I, and people leaders an up-to-date report on all employees registered for the course and their current progress. This comes as a simple spreadsheet.

So there's your 5 - oops! I mean your 8.

We're especially happy to clarify presumptions. Walking the Ridge:

1. Is NOT a leadership program. It's a course created and priced to give every single individual and employee the inspiration and tools to improve, helps others, and make a difference to work and societal culture.

Whether its a company of 20,000 people, a church of 500, or a family of 5. This course is meant to inspire and empower learners with tools to create healthier interactions - and allow more 'points of light' to catalyze healthier work and societal culture.

2. Is NOT a replacement for an entire culture program or learning platform. Actually, it was crafted specifically to blend into any current people or culture programs & strategy.  entire culture or learning software platform or program. 

3. Is NOT a state-mandated learning course. This course specifically triggers 'boots on the ground' improvement in the practice of tolerance and civility.

It's an easy-to-use system and practice that everyone can slowly drip into the way they communicate and digitally engage with others over time. 

Rather than HAVING to learn this...we see viewers WANTING to use our new techniques, tips, and strategies in their work and personal communications. 

We expect to raise current our current course rates on or around January 1, 2020.

#1 -- organizations who purchase before this time will be given up to four (4) months to begin sharing the 60-day remote access with their employees.

#2 -- Organizations who purchase a minimum 250 seats before 12/31/2019 will lock-in current lower rates for any amount of additional viewer purchases for all of 2020.


It's super easy. Two options:

You choose a purchase option based on number of course seats desired.

OPTION 1:  Those who choose individual, are taken to the checkout and finalize purchase. An email is then sent with course login instructions.

OPTION 2: If you choose to purchase seats for multiple viewers (ex: employees, organization members, students, etc.) you are taken to a form.

You must complete it in full because upon submission, we tee up a purchase order, which is sent back out to you via email.*

You click the purchase button on the email, which takes you to our secure online cart.

Upon purchase, you are then granted access to a customized course with your organization's name.

This comes with a unique link, which you then share with all individuals in your organization.

* If you prefer to have your organization pay by means other than online card, we can do that. Please contact us at [email protected]

Walking the Ridge is not only good for any size organization, but also any type. Because it is specific to improving human engagement and conversation.

For-profits, government, non-profits, sports teams, schools & universities, church memberships, etc.

The course contains 5 modules with a total of 23 lessons. There are short quizzes to test understanding after each module.

Total course time is around 2.5 hours.

The lessons are short and highly engaging. We recommend completing it over several days, per user preference.

This course can be accessed at any time through laptop, tablet, or mobile. Plus, our system allows users to pick up right where they left off in their prior session.

Course content can be seen by scrolling down past the FAQ section on the intro page you are currently on.

Our platform is built on a secure site. However, if enterprise organizations are strict on firewall and privacy issues, we have flexibility to work in migrating our content & course to their internal network and servers.

Please reach out to [email protected] to get in touch with our team to learn more. 

Whether purchasing as an individual or group, all course viewers will receive our unique reminder wristband. It is a necessary part for best results in the Walking the Ridge practice.

Your wristband(s) should arrive in 7-10 days from purchase. 

The bands come in 4 sizes (7.5, 8, 8.25, and 8.75 inches). Individuals should measure their wrist and add .5 inches for best sizing. Please let us know best size in your cart field. 

Those who purchase group seats can always email support ahead of time if they want a specific breakdown of sizes. Otherwise, we provide a mix and match assortment of sizes.

Additional bands, including company-branded partner bands can be ordered from THIS PAGE.

Absolutely. We genuinely 'bring the goods' for both training and/or speaking engagements.

We present with an engaging energy and deliver customized training on any of the individual lesson topics/components within the Walking the Ridge system and practice.

Reach out to us by emailing [email protected] and we'll be happy to speak further.

YES. For those organizations who are accessing the course content on our secure, remote platform, they can request a real-time status update.

We will send a snapshot spreadsheet report indicating: 

  • which employees/members have registered for the course
  • if they started the course
  • their current module/lesson location; and
  • if they completed the course.

Absolutely! Purchase takes about 2 minutes and checkout is right here on the site!

Though our purpose and vision is to see scaling up for 'the masses' to practice genuinely better tolerance and civility, we always welcome anyone to start and benefit from this learning.



You may access the course through our secure platform OR we can work to bring the content into your LMS/network.

* Purchase by secure checkout OR purchase order. Click one of the three boxes above to begin.

This Course Inspires, Engages, and Delivers!

Scroll down to see all we include...



In the first module, you will come to better understand and appreciate both YOUR journey and the impact that a lack of civility has on culture, engagement, and results.

You’ll develop a better understanding about the mission of Walk The Ridge. Plus, a better understanding for our unique approach to improving workplace culture.


  • The 3 pillars that lend support to the practice of Walking the Ridge.
  • Gaining perspective on civility through eye-opening stats and common misunderstandings.
  • Bringing MLK's vision (content of character) into today's common challenge
  • The power of our inside-up and bottom-up strategy to catalyzing culture
  • 'Banding together' for growth support and genuine accountability




This module begins with a focus on YOU. Because individuals that genuinely improve their behaviors, actions, and habits serve as an excellent catalyst for positively impacting both work relationships and a genuinely healthier company culture.


  • The key differences between outcomes, processes, and identity
  • The key signs that we need to improve our self-awareness
  • The power of the ABC model and acceptance
  • Building emotional literacy to help both ourselves and others
  • Understanding and refining our personal core values




This module helps to form a vital portion of your Walking the Ridge practice. Namely the ultra-important core skills you use when both interacting with others, as well as when communicating with ourselves.


  • A deep dive into empathy - including time-tested tips for its improvement
  • A strong story outlining the power of better listening. Plus, many tips for improvement included. 
  • Recognizing gestures, body language, facial expression, and many other important non-verbal communication cues
  • Understanding mindfulness - including the executive and emotional brain, as well as essential tips you can use every day




In this module, you’ll learn truly amazing and highly-effective techniques of dialogue that you can put to use with the skills and self-awareness components already covered.


  • The IMAGO dialogue. This is a dynamic tool developed by experts and best-selling authors who’ve been on Oprah 17 times!  
  • A powerful framework for communication called Conversational Intelligence.
  • The power of asking questions  
  • The Principle of Charity...and no, it’s not what you think it is.
  • Healthier digital communication - such as emails, texts, phone calls, and chats 




This is the module where we bring it all together: purpose, self, skills, and techniques. We unveil our unique and easy-to-remember system that you'll grow from and incrementally improve through over time and engagements.


  • The facets and meaning behind the trusted acronym you'll put to use
  • Examples of application within common challenges and scenarios
  • Final thoughts and takeaways. A terrific lesson to pull in all you've learned and to gain broader perspective.
  • Completion of course triggers off a 60-day period of support to ensure your success in your first steps of, and engagement in this practice.

We've Also Included...

Powerful Reference Materials...

An impressive array of POWERFUL PDF reference sheets that are attached to many of the course lessons, throughout the modules. 

These are tips, exercises, examples, and key diagrams that are VITAL to learning, applying, and sustaining the self-growth, skills, and techniques within the Walking the Ridge system and practice.

Our reminder tool for 'banding' together.

Finally, every course registrant receives their own Walk the Ridge 'reminder' wristband. 

It's THE wearable anchor that visually reminds us for our accountability, both personally and professionally, as a key part of this evolving and powerful practice.

And real-time progress reports!

For employer clients using our remote platform, we can provide a 'snapshot' report of all employees who have registered for this course, as well as their status on progress and completion.

"Walking The Ridge is a great development program for organizations seeking to build a unique company culture, or those who wish to make improvements to their established culture.
The program is flexible; as such, employees can progress at their own pace, or teams/groups can take the training together.
Steve Ambrose and his team have done an exceptional job providing great background and research to tackling real world challenges. I would encourage any organization desiring to be better to consider utilizing this great program!"

- Earl Major, Senior HR & Culture Executive


Still "thinking about it”


Then why not take a look at a FREE, full-length lesson? One that's we've specially selected, right from the actual course.


Wanna' Partner?

Are you are connected with and trusted by Chief People Officers, HR executives, and diversity/culture leaders?
Do you enjoy this program and the change it stands for?
Then check out our amazing and well-paying strategic partner program. Click the button to learn more!


You may access the course through our secure platform OR we can work to bring the content into your LMS/network.

* Purchase by secure checkout OR purchase order. Click one of the three boxes above to begin.


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